Shipping policy

We offer free worldwide shipping and returns on all orders.

We have a 3 day processing time and on average a 7-12 day shipping duration to destination.

We are all unique individuals and no two skin type and hair combinations are the same. If you don't receive desirable results after a full 12 sessions you will always receive a refund.

Contact CustomerSupport@KosmeticKoncepts.com with subject line "Return Inquiry" to receive a free shipping label to return your item back to us.

Due to COVID-19 there may be extended shipping times due to supply chain issues with our manufacturer. We thank you in advance for the patience and understanding you have with us while we handle this issue together.